Satisfaction

Our goal is to make sure you and your dog love your Woof Pack experience.

Because Woof Pack is a subscription product, we don’t accept traditional returns, but if something isn’t right with your order, we want to help.

Damaged, missing, or incorrect items

If your box arrives damaged, missing an item, or with the wrong item, please contact our support team with your order details.

We’ll review the issue and do our best to make it right.

Questions about your order?

For order‑specific questions, billing concerns, or account changes, our Help Center and support team are always here to help.